Guest Experience Specialist

About Anyday

At Anyday, we create places that feel good to be in—spaces shaped by genuine hospitality, a deep love for food and a belief in the quiet power of connection. Our venues are guided by instinct, not formulas, offering warmth, character, and moments that linger long after the table’s been cleared.

Founded in 2014, Anyday’s current portfolio includes Agnes, Idle, Biànca, hôntô, LOS, sAme sAme, Golden Avenue, The French Exit, and the newly opened Le Royale - with plans for many more.

The Role

As we continue to grow and evolve, we're excited to introduce a brand new role within our venues, the Guest Experience Specialist. Created to elevate the guest journey in real time, this role is designed to have high presence and visibility, leading by example to bring energy, warmth, and leadership to the floor.

You will work within a defined service role each shift, your impact will be grounded in tangible service delivery, from how guests are welcomed to how memorable moments are created and personalised. This hands-on service role shows what great hospitality looks like through calm, thoughtful and consistent action. 

What’s in it for you?

• A role designed to grow with you - where you can shape the standard of service
• Earn up to $1,000 when you refer a friend who joins our team
• Enjoy exclusive discounts at our restaurants
• 15% off Total Fusion Gym membership + waived joining fee
• 50% off Raw Power Yoga Albion weekly membership
• 25% off Twin Palm Barbershop Services between Mon - Thurs
• Learning and development programs, including leadership training
• An annual team celebration
• Opportunities to join company-wide sports teams and initiative

Skills & Experience

• Strong experience in premium, service-led hospitality environments
• A natural presence on the floor with the ability to lead through action
• Warm, confident and genuine interpersonal skills
• High level of emotional intelligence and awareness in service 
• A sharp eye for detail and deep care for the guest experience
• Ability to remain calm, composed and effective in fast-paced environments
• A passion for creating memorable and personalised moments
• Experience mentoring team members and service groups

Not sure if this role is quite right for you?

If the current open positions are not what you are looking for, please reach out to  careers@anyday.com.au.